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Cookies Policy

 

WHAT IS A COOKIE?

A cookie is a small computer file, a marker, which is stored and read on a device for example during the consultation of a website, the reading of an email or the installation or use of a software program or a mobile application, whatever the type of device used (computer, smartphone, tablet, etc.)

In this policy, we use the term “Cookies” to refer to all the markers stored and read on your device.

 

IMPORTANT INFORMATION CONCERNING CONSENT

The storing or reading of certain Cookies does not require prior obtaining of your consent, either because they do not process any Personal Data concerning you, or because they are strictly necessary for the provision of the service which you require.

Your prior consent must be obtained for the storing or reading of Cookies other than those mentioned in the paragraph above.

You may at any time oppose the storing or reading of the Cookies which we use, either by deleting them from your devices or by changing your browser settings.

Vein-Academy on behalf of Les Laboratoires Servier undertakes not to communicate the content of these cookies to third parties, unless they have an obligation to do so, as ordered by a judicial or administrative authority.

 

WHAT COOKIES DO WE USE?

We use various types of cookies whose purposes are described below.

  • Functional cookies

These are the cookies which enable to archive your browsing preferences on our site/our application by storing the various options you chose during your last visit. We can thus propose them to you again to simplify your browsing on our website (e.g. the choice of the version to be displayed, standard or mobile-optimised). You can oppose them and delete them via your browser settings, but your user experience is liable to be impaired.

This concerns the following cookies:

Name of cookieData collectedPurposeStorage time
TarteaucitronConsent for each serviceRecords your consent or refusal for each service used by this site13 months
  • Analytical cookies

These are cookies which tell us about the use and performances of our website and allow us to draw up statistics on traffic volumes and use of the various elements of our site/our application (contents visited and visitor paths), enabling us to make our services more interesting and user-friendly (pages or sections most often consulted, most read articles, etc.).

If you give your approval (consent), SERVIER will store cookies enabling collection of the information strictly necessary for the purposes described in the table below.

This concerns the following cookies:

Name of cookiePurposeExpiration
_gaVisitor identification6 months
_gidUser journey24 hours
_gatThrottling request rate10 minutes
_hjClosedSurveyInvitesHotjar cookie that is set once a user interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.365 days
_hjDonePollsHotjar cookie that is set once a user completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.365 days
_hjMinimizedPollsHotjar cookie that is set once a user minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site.365 days
_hjShownFeedbackMessageHotjar cookie that is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show.365 days
_hjSessionTooLargeCauses Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.Session
_hjSessionRejectedIf present, this cookie will be set to '1' for the duration of a user's session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues.Session
_hjSessionResumedA cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.Session
_hjidHotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.365 days
_hjRecordingLastActivityThis should be found in Session storage (as opposed to cookies). This gets updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).Session
_hjTLDTestWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Session
_hjUserAttributesHashUser Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.Session
_hjCachedUserAttributesThis cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool, but the cookie will be used regardless of whether a Feedback tool is present.Session
_hjLocalStorageTestThis cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.Under 100ms
_hjIncludedInPageviewSampleThis cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.30 minutes
_hjIncludedInSessionSampleThis cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.30 minutes
_hjAbsoluteSessionInProgressThis cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.30 minutes
_hjFirstSeenThis is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.Session
_hjViewportIdThis stores information about the user viewport such as size and dimensions.Session
_hjRecordingEnabledThis is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.Session

More information on the Hotjar cookies :

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

THIRD-PARTY COOKIES

The functionalities of this site listed below are based on services offered by third parties (video).

If you agree (consent), these third parties will deposit Cookies that will allow you to view content hosted by these third parties directly on the site address or to share our content.

Via these Cookies, these third parties will collect and use your navigation data for their own purposes, in accordance with their privacy policy. Find out more : Data Privacy Policy

This page allows you to give or withdraw your consent, either globally or purpose by purpose.

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Preferences for all services : Cookies Management

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Videos : The purpose of the cookies stored via the video sharing services is to enable the user to view multimedia content directly on the site.

VIMEO : Link to the Vimeo Privacy Policy

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To exercise your rights over the data collected by third parties, or for any question concerning this processing, you can contact them directly.

 

HOW DO YOU CONFIGURE YOUR BROWSER, SMARTPHONE AND SOFTWARE COMPONENTS?

Any setting change which you may make will be liable to modify your browsing on our site/our application and your conditions of access to certain services/functions requiring the use of Cookies. You can authorise or refuse the recording of Cookies in your device and change the device’s settings at any time.

If you have accepted the recording of Cookies in your browser software, they are stored in a dedicated area of your device.

If you refuse the recording of Cookies in your device or if you delete those which are recorded in it, you will no longer be able to benefit from certain functions even though they are necessary for browsing in certain areas of our website/our application. If applicable, we decline all responsibility for any consequences due to the downgraded operation of our website/our application resulting from the fact that it is impossible for us to store or consult the Cookies necessary for their functioning which you have deleted or refused.

 

How do you configure your browser?

Most browsers accept Cookies by default. However, you can decide to block these Cookies or ask your browser to inform you when a site attempts to install a Cookie on your device.

Please refer to your browser’s help menu to configure the Cookies according to your preferences. The links to the cookie setting instructions for the main browsers are given below:

 

 

How do you configure your confidentiality settings in your smartphone/tablet?

You can decide to change the confidentiality settings of your smartphone/tablet.

To configure your confidentiality settings: